If you die due to a bug, quivckly do /myguns, take the SS of the guns you had and some proof of your armor (if you lost some). Then make a refund request and wait for our very able staff to process the request.
Note: Supplying all the information possible will make the refund request be processed faster, like the location, how you died, SS of /myguns etc.
Question answered. I'll like to thank all the players who took some time to answer the question.