Answered David_Ross's question

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In-Character Name:
David_Ross​

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Question:
Any one knows how to fix this problem?

 
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I think that's a software problem
Two question: 1) Are you using an original software?
2) How long have you been using it?
 
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Try reinstalling your OS. This seems software problem to me.

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Try replacing your hard drive as the operating system might be corrupted and install a fresh new windows version.
 

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Plug a USB(or insert CD/DVD) containig the OS (ifp format or something like that) and as soon as you boot press f12 or f10 or one of the function keys and open up boot menu and select the option where you boot from the DVD/USB or whatever you've inserted
 
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